Dr. Satori Rx Privacy Policy

Dr. Satori Rx Inc. ("Dr. Satori Rx") respects your privacy. We realize that many customers who visit our website are concerned with how personal information is maintained and used by Dr. Satori Rx and as such, we created this Privacy Policy (collectively the "Policy") to address these concerns and demonstrate our firm commitment to privacy.

Scope of This Privacy Policy

This Policy applies to any personally identifiable information ("personal information") that we collect on any of our websites (collectively, the "site") or any other time you interact with us, such as phone calls, fax or email. Additionally, this Policy applies to any personal information obtained from our partners and third-party sources.

Personal Information

Personal information under this Policy is defined as any information that we directly associate with a specific person. Such personal information can include the person’s name, postal address, telephone numbers (fax included), email address, company name, account information, credit card information, online activities or other specific personal information. Our definition of personal information does not include "aggregate" personal information for use in statistical and marketing purposes. This is generally information collected regarding a specific group or category of services, products and people that does not contain personal information or from which personal information has been removed.

Collection of Personal Information

• Personal Information You Provide. We collect personal information when you register for a member account, purchase products or services, or when you email, call or otherwise communicate with us. In some instances, the collection of personal information is mandatory for purposes of participating in a particular promotion, survey, activity or service. If you do not provide this personal information, your participation may be limited or prohibited.
• Personal Information Obtained Automatically. Whenever you connect to our site via web browser or use our services we collect personal information such as your IP address, the type of browser you are using and the referring page you visited prior to connecting to our site. We use this information to help diagnose problems with our server, to administer our site and to gather broad demographic and statistical data.
• Personal Information from Other Sources. We may collect personal information from other sources. One instance is when a third party makes a purchase to ship to you or if they purchase a gift card or certificate to give to you, we will collect personal information about you from the purchaser to fulfill the order and delivery. Another instance is when personal information is collected via opt-in web forms on our site ("Tell-a-friend") or personal information provided from third party opt-in email lists. Opt-out options apply. Please see the section titled "Choice/Opt-out".

Use of Personal Information & Disclosure

We DO NOT sell, rent, share or transfer your personal information to third parties. The information you give us is strictly confidential and will never be sold or given to any individual company or organization. We do however, reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our site. Dr. Satori Rx uses the personal information we collect only for the following:

1. To create an online member account with us. When purchasing from our site, you have the option to complete a registration form to create a member account where you will be required to submit personal information (e.g., name, email, address, username and password). We use this information to allow access to your member account, fulfill your order and to contact you about products and services on our site in which you have expressed interest.
2. To process and fulfill orders. When purchasing from our site we collect personal information such as your name, email, billing/shipping addresses, and financial information (e.g., credit card number, expiration date, etc.)
3. To notify you of surveys or contests and new products or services, extend special offers, updates and promotions, articles and newsletters (collectively as "promotional communications").
4. To send out services related announcements.
5. To resolve potential problems with our products or services.
6. To compile statistical and demographic data for marketing campaigns.

We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

We use other third parties to provide Web analytics and web hosting on our site. When accessing this site, anonymous information may be collected and sent to these third parties. These third parties will not collect and are prohibited from using your personally identifiable information for any other purpose.

If you post a testimonial on this site, you should be aware that any personal information you submit there can be read, collected, or used by other users of these sites, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. Out of respect for your privacy we present the option to not receive promotional communications. Please see the section titled "Choice/Opt-out".

Choice/Opt-out

If you do not want to receive any promotional communications or newsletters from us you have the option to opt-out of receiving them by following the instructions included in each communication by calling us by phone, postal mail or email. Generally you may not opt-out of Order or Service related announcements. If you do not wish to receive these types of communications, you have the option of deactivating your account by contacting our customer service representatives.

Access to Personal Information

Access to most personal information is available for online modification (adding, updating, deletion and deactivation) to customers with a pre-existing member account. If you do not have a member account, and wish to change personal information or to discontinue service with us, you can do so by contacting our customer support telephone at 1-888-711-8482(VITA) or 310-936-2603 or by emailing service@drsatorirx.com. Please note that not all personal information is available to be accessed or updated in the member account section. It is up to our discretion to determine what may be accessed and how. Additionally, sometimes it is not feasible to discard personal information and as such we reserve the right to retain it.

Security of Personal Information

The security of your personal information is important to us. Dr. Satori Rx employs Secure Sockets Layer (SSL) technology, 128bit encryption during the transmission of financial information (credit card numbers, bank information, social security, etc.) and all other sensitive personal information when placing an order on our site. For all other forms of communication on our site such as online chat and emails, you should assume that it is not secure. Please take care not to transmit sensitive personal information over these mediums. We use Godaddy’s SSL digital security certificates for all encryption on our site. Godaddy is a third party provider that authenticates the identity of Internet servers and clients.

Please see the following URL for more information: (https://seal.godaddy.com/verifySeal?sealID=18495360940835de1612711447c9dcd617d510560816390)

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic is 100% secure.

Children

As some of our products may pertain to children, we may ask you to provide personal information regarding children. Please be advised we do not want to collect personal information from children. You must be at least 18 years of age to order from our site.

Other Applicable Terms

Please view our Terms and Conditions for additional policies regarding your use of our site. Certain products or services and participation in certain promotions or events may be subject to one or more applicable agreements. Additionally, certain terms and conditions may also apply to your use, purchase or participation as governed in the Terms and Conditions.

Changes to this Policy

We reserve the right to modify this Policy and all other agreements listed on this site at any time, so please review it frequently. If changes are made, you will be notified here, by email or by means of a notice on our home page.

Links to Other Sites

Occasionally, this site may contain links to other websites that are not owned, affiliated or controlled by Dr. Satori Rx. Please be advised that we are not responsible for the privacy practices on these sites.

You are encouraged to be aware when you leave our site and to read the privacy statements from each and every website that collects personal information.

This Policy applies only to information collected by this site.

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